Shipping Policy – auraaa.store

At auraaa.store, we are committed to delivering your orders quickly and safely.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

• Orders are not processed or shipped on Sundays or public holidays.

Delivery Time

• Estimated delivery time is 7 business days from the date of dispatch.

• Delivery times may vary depending on your location and unforeseen courier delays.

Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout before you complete your purchase.

Order Tracking

• Once your order has been shipped, you will receive tracking details via email or SMS (if available).

Return Policy

We offer a 5-day return policy.

Return Eligibility

You may request a return within 5 days of receiving your order if:

• The item is damaged or defective.

• You received the wrong item.

• The product is unused, in its original condition, and in the original packaging.

Non-Returnable Items

• Used or damaged items caused by misuse.

• Items returned without original packaging.

• Products marked as non-returnable.

Return Process

To initiate a return, please contact our support team with your order number and reason for the return.

Support Email: auraaa699@gmail.com

Once your return request is approved, we will provide instructions for returning the item.

Refunds

After receiving and inspecting the returned item, we will notify you of the refund status. Approved refunds will be processed to your original payment method within a few business days.

Contact Us

If you have any questions regarding shipping, returns, or your order, please contact us at:

Email: auraaa699@gmail.com

Thank you for shopping with auraaa.store!